Soft Skills

Collaboration, time management, and independence are some of the most important soft skills a technical writer can have. All of my projects in the table below also demonstrate my attention to detail and organization skills.

Collaboration

Many of my technical writing projects are the product of a group of writers, collaborating to complete a user guide or a set of video scripts. I also work directly with product managers and developers as a cross-functional team to fully understand the product’s interface, purpose and user groups.

Time Management

Every project has a set of deadlines: internal reviews, cross-functional reviews, second reviews, product releases, etc. Knowing the difference between a flexible deadline and one that has to be met keeps me on task without being overwhelmed. Building internal deadlines into my personal schedule also keeps a project on task.

Project Skills
First Generation User Guide Collaboration
Time Management
Revised User Guide Collaboration
Time Management
Video Script Collaboration
Time Management
Edited Video Time Management
Independence
Usability Study Time Management
Independence
Web Portfolio Design Collaboration
Time Management
Independence
Proposal Time Management
Independence

Independence

A writing team can’t collaborate on procedures or troubleshooting topics that aren’t written yet. Producing my own content, even if its’ only “solely” mine for the first draft is an important part of the process. As part of the User Assistance team at Oracle Health Sciences, I often worked from home, completing my work without much outside assistance.